Trust Center
Sub-Processor List
Last updated: April 28, 2026 · Flowtriq, a brand of traztech
About This List
A sub-processor is any third party that Flowtriq engages to process personal data on behalf of its customers. This page lists all current sub-processors, their locations, the category of personal data they process, and the legal mechanism covering the transfer of data to them.
Flowtriq's primary application servers and database are operated by traztech and located in Canada. The sub-processors below are engaged for specific auxiliary services only.
Core Infrastructure
| Processor | Country | Purpose | Data Processed | Protection |
|---|---|---|---|---|
| traztech (Flowtriq) | Canada | Primary application hosting, database, API, and agent communication | All customer account, metrics, incident, audit, and configuration data | Data controller / processor — governed by DPA |
| Cloudflare, Inc. | US / Global | CDN, reverse proxy, DDoS protection, and bot detection (Turnstile) for all flowtriq.com traffic | IP addresses, HTTP request headers, request content for all inbound traffic | EU-U.S. DPF |
Billing & Payments
| Processor | Country | Purpose | Data Processed | Protection |
|---|---|---|---|---|
| Stripe, Inc. | US | Payment processing and subscription management. Card data is collected and stored exclusively by Stripe — it never touches Flowtriq servers. | Billing contact name, email, payment card details | EU-U.S. DPF |
Communications
| Processor | Country | Purpose | Data Processed | Protection |
|---|---|---|---|---|
| Twilio SendGrid | US | Transactional email delivery — account verification, password reset, billing receipts, and alert notifications for customers with email channels configured | Recipient email address, email content | Contractual safeguards |
| TextBelt, Inc. | US | Optional SMS alert delivery — only for customers who have configured an SMS notification channel | Recipient phone number, SMS message content | Contractual safeguards |
Analytics & Support
| Processor | Country | Purpose | Data Processed | Protection |
|---|---|---|---|---|
| Google LLC | US | Website analytics (Google Analytics 4) and advertising conversion measurement (Google Ads) on the flowtriq.com marketing site | Pseudonymous device/browser identifiers, pageview data, approximate geolocation | EU-U.S. DPF |
| LinkedIn Corporation | US | Advertising attribution and audience analytics via LinkedIn Insight Tag on the flowtriq.com marketing site | LinkedIn member identifiers (for logged-in LinkedIn users), page visit data | EU-U.S. DPF |
| ContentSquare SAS | France (EU) | User experience analytics — session journey analytics and page interaction heatmaps on the flowtriq.com marketing site | Pseudonymous session identifiers, page interaction events | EU-based processor |
| Tawk.to, Inc. | US | Live chat support widget on all flowtriq.com pages. Activated when a visitor initiates a chat session. | IP address, pages visited, name/email/chat content if visitor initiates chat | Contractual safeguards |
| Apollo.io, Inc. | US | Website visitor intelligence — identifies company-level visitors by IP address for sales pipeline purposes on the flowtriq.com marketing site | IP address, company-level identification, page visit behaviour | Contractual safeguards |
Change Log
| Date | Change |
|---|---|
| April 28, 2026 | Initial public sub-processor list published. |
The current sub-processor list is maintained publicly on this page. For questions about any sub-processor arrangement, contact [email protected].