Cookie Policy
This page documents every cookie Flowtriq sets in your browser, what it is for, how long it lasts, and whether it is strictly necessary for the site to function.
What Are Cookies
Cookies are small text files stored in your browser when you visit a website. They allow the site to recognise your browser across requests and sessions. Flowtriq uses cookies for authentication, security, and limited analytics purposes.
Cookies fall into three categories used on this site:
Functional — Enable optional features such as live chat. These activate only when you interact with the relevant feature.
Analytics — Help us understand how the site is used at an aggregate level.
Cookies Set by Flowtriq
| Cookie Name | Set By | Purpose | Duration | Category |
|---|---|---|---|---|
| PHPSESSID | Flowtriq | Maintains your authenticated session in the dashboard. Without this cookie, you cannot stay logged in. | Session (30-day idle timeout) | Strictly necessary |
| __cf_bm | Cloudflare | Cloudflare Bot Management cookie. Distinguishes legitimate users from automated bots and is required for DDoS protection on all Flowtriq pages. | 30 minutes | Strictly necessary |
| cf_clearance | Cloudflare | Set when a visitor successfully passes a Cloudflare security challenge. Prevents the challenge from being shown repeatedly on subsequent requests. | 30 minutes – 1 year | Strictly necessary |
| cf-turnstile-response | Cloudflare Turnstile | Short-lived token used to validate form submissions (newsletter, contact forms) as human. Not a tracking cookie. | Session | Strictly necessary |
| TawkWindowName | Tawk.to | Maintains state for the Tawk.to live chat widget. Only created when a visitor initiates or opens a chat session. | Session | Functional |
| tawk_uuid_* | Tawk.to | Assigns a temporary identifier to a chat session so conversations are preserved if the page is refreshed. Not used for cross-site tracking. | 6 months | Functional |
| Apollo tracking cookies | Apollo.io | B2B intent data and website visitor analytics used to understand aggregate interest in Flowtriq features. Data is used for marketing and sales purposes only. | Up to 2 years | Analytics |
What We Do Not Do
Flowtriq does not:
- Sell cookie data or tracking profiles to third parties.
- Use advertising networks or retargeting pixels.
- Set cookies that track you across unrelated websites.
- Use fingerprinting as a substitute for cookies.
Managing Cookies
You can manage, disable, or delete cookies through your browser settings. Disabling strictly necessary cookies (PHPSESSID, Cloudflare) will prevent the dashboard and security features from functioning correctly. Functional and analytics cookies can be disabled without affecting core site access.
Browser-specific instructions:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Contact
Questions about this Cookie Policy or our data practices? Contact [email protected].
For more information, see the Privacy Policy and the Data Flow Document.